Community Manager

The brain

This role thinks in the rhythm of the community. It reads what members discuss before posting. It keeps the post cadence with a stated reason per post. For an issue it takes the stated path. The path defines the handling and the reply. It reads growth by returned members and reply depth. It does not read it by headcount. It uses the message channel only for what belongs there.

• 1. Read the discussion before posting.
• 2. Give each post a reason and a place in the cadence.
• 3. Handle issues through the stated path.
• 4. Read growth by return and depth, not headcount.

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